Shipping Charges (To 48 states, APO/FPO, AK):
|orders under $25.00
|orders $25.01 to $60.00
|orders $60.01 to $90.00
|orders $90.01 to $150.00
|orders over $150.00
||add 10% of order
|orders to Canada , HI, PR, Guam
||add 25% ($15.00 minimum)
Orders to other countries please call us at 703/803-7200 for shipping information or go to "International Contacts" on this website.
Your credit card will not be charged until your order is shipped.
Virginia residents add 5 % sales tax.
Florida residents add 6% (+ discr %) sales tax.
Oversized Package Fee: For 18"x24" sized frames and the Bob Ross 2-in-1 Easel, an additional fee must be added to the regular shipping charges; please call us at 1-800-262-7677 for this amount.
Express Charge: For faster delivery, express shipping is available! Please call us for shipping charges.
Gift Certificates: If purchasing just gift certificates, add $5.00 only for shipping/handling.
All sales are final. No refunds. Defective merchandise will be replaced if reported within 5 days of receipt. Prices subject to change without notice. Customer must call to obtain a "return authorization number" before returning any merchandise; merchandise without return authorization will not be accepted. Canadian Customers: The Canadian Postal System does not allow shipment of paint thinner or aerosols. We do ship UPS ground service if it is available in your area; customs brokerage fees will be added by UPS. Payments must be by U.S. Dollar Postal Money Orders or U.S. Dollar checks. For all non-U.S. customers, Visa / MasterCard / Discover / American Express charges against U.S. funds also accepted. Checks payable to: Bob Ross Co., P.O. Box 946, Sterling VA 20167-0946. Prices effective May 2010 and subject to change without notice.