Shipping & Returns

Shipping Information

 We ship via USPS and UPS



Canadian Customers: We do ship via UPS Standard/Ground Service if available in your area: Customs/Brokerage fees will be added by UPS.

 Payment by Visa/Mastercard/Discover/American Express charges against US Funds.

 Please visit our Canadian distribution partner, Studio Six, at, for Bob Ross products available in Canada.



All sales final. No refunds. Defective merchandise replaced if reported within 5 days of receipt.

Customers must call or email for a ‘return authorization number’ before returning merchandise: merchandise without return authorization will not be accepted.

Please contact customer service at or by calling 1-800-262-7677.

Prices subject to change without notice.


How do I return an item?
Please contact customer service for more information on returning an item. Thank you.