Shipping Information
We ship via USPS and UPS
Canadian Customers: We ship via USPS. Customs/Brokerage fees will be added by USPS.
Payment by Visa/Mastercard/Discover/American Express charges against US Funds.
Please visit our Canadian distribution partner, Studio Six, at https://studio-six.com/bob-ross, for Bob Ross products available in Canada and avoid customs and brokerage fees.
Returns
All sales final. No refunds. Defective merchandise replaced if reported within 5 days of receipt.
Customers must call or email for a ‘return authorization number’ before returning merchandise: merchandise without return authorization will not be accepted.
Please contact customer service at info@bobross.com or by calling 1-800-262-7677.
Prices subject to change without notice.
How do I return an item?
Please contact customer service for more information on returning an item. Thank you.